FAQs
1. What are the ingredients in your beard oil?
Our beard oils are made from high-quality, natural ingredients designed to nourish and strengthen both your beard and the skin underneath. Each blend includes premium oils like argan and jojoba, known for their deep hydration and conditioning properties. For a full list of ingredients, please check the product description on our website.
2. How should I use your beard oil?
For best results, apply a few drops of beard oil to your palm and rub your hands together to distribute it evenly. Gently massage the oil into your beard and skin, ensuring full coverage from root to tip. Use daily for a softer, healthier beard.
3. Are your products cruelty-free?
Yes, all Auris Blends products are cruelty-free. We do not test on animals, and we ensure that our suppliers follow the same ethical standards.
4. How long will it take to receive my order?
Orders are processed within 1-2 business days (excluding weekends and holidays). Delivery times depend on your selected shipping option:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: Next business day (if ordered before 12 PM)
5. Do you offer international shipping?
Currently, we only ship within Europe. However, we are working on expanding our shipping options to serve international customers soon.
6. Can I track my order?
Yes! Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment on the carrier’s website.
7. What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you are not satisfied with your purchase, please contact us at info@aurisblends.com within 30 days of receiving your order to initiate a return. For more details, visit our Refund Policy page.
8. How can I contact customer service?
If you have any questions or need assistance, feel free to contact our customer service team at info@aurisblends.com. We’re happy to help and ensure you have a great experience with Auris Blends.
9. Are your products suitable for all beard and skin types?
Yes! Our beard oils are formulated to be gentle and effective for all beard and skin types. However, if you have specific skin concerns or sensitivities, we recommend doing a patch test before full application.
10. Do you offer discounts or promotions?
Yes, we occasionally run special discounts and promotions. To stay updated on our latest offers, sign up for our newsletter and follow us on social media.
Thank you for choosing Auris Blends! If you have any further questions, don’t hesitate to reach out to us at info@aurisblends.com.
